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About Ideal Services Heating & Cooling

About Us

The secret to the success of Ideal Services Heating & Cooling is simple; our focus is always on the customer. At each and every point along the customer journey, our goal is to provide exceptional service. We aim for 100% customer satisfaction, and at each point along the customer journey, our goal is to provide exceptional service. We pride ourselves on our ability to meet this goal consistently.  The entire team at Ideal Services works within the highest standards for service, quality, and craftsmanship.

Ideal Services Your Trusted Home Service Team

Our Mission Makes Us Different

Our mission is to provide premier service for HVAC systems in the Holly Springs area. The customer experience is what sets us apart. We believe in a highly professional, consultative approach to ensure all of our customers understand their choices and have the support to make the very selection to meet their needs. Our customer-first approach begins with ease of scheduling and convenient options. Our knowledgeable team is able to answer every question along the way, and our skilled technicians ensure each job is efficiently and adequately completed.

How We Got Our Start

Ideal Services Heating & Cooling was founded in 2004 by Bryan Edwards. Bryan built the company by drawing on more than 20 years of experience in the HVAC industry. He knows what works best, as well as what customers want and expect from their professional heating and cooling contractor. He has worked energetically to create a presence in Holly Springs that is a hallmark of premium service.

We Hire Only the Best

We accomplish our mission by having a team of skilled technicians who are experienced and receive continual training in HVAC systems for residential and commercial settings. Led by a long-standing management team, Ideal technicians have the operational support and infrastructure necessary to focus on delivering the highest level of customer service. Our high level of service carries throughout the company. You will find that our professional office staff also represents the mission and goals of Ideal Services Heating & Cooling in Holly Springs. They work diligently to provide fast response times, make scheduling easy for you, and openly communicate at all stages of the work we are performing to keep you informed.

Give us a call! (919) 205-0998
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Now Powered by NearU We’re here to make your HVAC service experience the best one yet

NearU is setting a new standard of HVAC service with major improvements to reliability, convenience, and customer care. We equip our companies with better resources, training, and tools, so they can provide you with the best possible service outcome. If you’ve recently learned that your go-to HVAC company has joined NearU, then this is something to get excited about! We protect the people and culture that make each company great, while ensuring their customers consistently receive the best possible care.