Holly Spring’s Most Trusted Heating And AC Company

Amazing staff and crew. Very patient, kind, and explained everything to me without belittling my lack of knowledge, lol. Not to mention, they were very prompt in returning calls, appointments, and even followed up for quality assurance. Couldn't have asked for a better company. I appreciate that "we see you as a person, not as a source of revenue" approach lots of companies have today. They worked with me and help guide me in accordance to my desires and what was affordable to me as opposed to what was the most expensive or most popular and left me feeling confident in my purchase. Even the city inspector was quite pleased with their work.

Experience to date has been great.

Had an electrical breaker go bad that took out our compressor. Ideal responded quickly, diagnosed the issue, and went above and beyond to procure the replacement part and get us back on line. Just in time before 80+ degree temps and incoming guests. Very professional and accommodating folks!

This was the 1st time using Ideal for my yearly maintenance. The tech was on-time, very professional and very responsive. He asked and answered all the questions I had. He did a very thorough cleaning of the hvac system and checked more everything very carefully. We would recommend their services and will be using them going forward.

Ideal is a great company to work with. They showed up when they said they would, the tech was very knowledgeable, friendly and answered all our questions. I'm really glad I sprung for the summer and winter service.